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Legal

Terms & conditions

Last updated: 12 July 2026

Agreement to terms

These terms and conditions govern your use of freshmart.mkm.fan (the "site") and any orders placed through it. By browsing the site or placing an order, you agree to these terms. If you don't agree, please don't use the site.

About this site

FreshMart is a small-grower grocery storefront. Please note this site is presented as a demonstration storefront: product listings, pricing and checkout are illustrative, and no live payment is processed unless explicitly stated otherwise at checkout.

Orders and pricing

  • Prices shown are in the currency displayed and may change without notice.
  • We reserve the right to limit quantities, refuse an order, or cancel an order due to stock issues, pricing errors, or suspected fraud.
  • Where an item is unavailable after an order is placed, we will offer a substitution or an adjusted refund, as described in our FAQ.

Delivery

Delivery windows are estimates based on your postcode and order time, and occasionally may be affected by weather, traffic or supply issues. We'll do our best to notify you of any significant delay.

Returns and refunds

If an item arrives damaged, spoiled, or materially different from what was ordered, contact us within 24 hours of delivery with your order details. We will offer a replacement or a refund for the affected item at our discretion. Due to the perishable nature of groceries, we're generally unable to accept returned goods.

Account and conduct

If the site offers account creation, you're responsible for keeping your login details confidential and for activity under your account. You agree not to misuse the site, attempt to disrupt its operation, or use it for any unlawful purpose.

Intellectual property

All text, graphics, logos and design elements on this site are the property of FreshMart or its licensors, unless otherwise credited, and may not be copied or reused without permission.

Third-party links and advertising

This site may contain links to third-party websites and may display advertisements from third-party networks. We aren't responsible for the content, accuracy, or practices of any linked or advertised third-party site.

Limitation of liability

To the fullest extent permitted by law, FreshMart is not liable for any indirect, incidental or consequential damages arising from your use of the site, except where such liability cannot be excluded by law.

Changes to these terms

We may revise these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.

Contact

Questions about these terms can be sent through our contact page.